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About Ticketnethub


ABOUT US

Ticketnethub is an independent company that sells event tickets online using a website called https://www.tickenethub.com . Our aim is to sell event tickets on behalf of event organisers at a charge of 5% commission fee . Our aim is to sell as many tickets as possible as that will also result in increased revenue for our company . By doing so we get value as more customers engage with our website and thus our webisite is exposed to many customers who will return and buy more tickets if they’re impressed.

HOW TICKETNETHUB WORKS

The company uses a website to enable customers to buy tickets. In the websites customers are required to create a account using their email or phone number and then create a password. After signing up, customers can choose which event they want to attend and they can simply click on that event. They will be required to choose which ticket type they want and the cost of that ticket will be shown below . after that the customer may choose which payment method they prefer then click on the pay now tab. Soon as they complete the payment, their ticket will be sent straight to their email and the other ticket will be shown on the transaction page. This is a very simple and convenient way to purchase a ticket and the ticket has to appear soon as they make the payment. The digital ticket will have a unique QR CODE that the customer has to present at the day of the event. The ORGANISERS will either use a scanner or a smartphone to scan the tickets. TICKETRNETHUB has created a scanning app and a website that the organisers will use to scan the tickets bought at ticketnethub. For scanning the organisers will simply have to log in to start scanning tickets if the ticket is valid that particular customer shall be granted access to the event. Then they may be given tags according to the ticket type they bought .

Why choose us?

  1. Tickets are available 24/7you can purchase a ticket at any time of the day
  2. We provide the fastest way to purchase a ticket at the comfort of your home as you can complete your purchase and receive your digital ticket in two minutes
  3. We provide a 75% refund incase a customer decides to return the ticket

TERMS AND CONDITIONS

DETAILLED DESCRIPTION OF GOODS AND SERVICES

TICKETNETHUB is a business in the service industry that sells event , shows and sport tickets online to on behalf of organisers to customers it charges 5% percent commission on each ticket sold Ticketnethub aims to maintain the same price as other physical ticket outlets in the country. A unique QR CODE is attached to the online ticket that is sent to the customers email account after making payments to ensure duplication is not possible . The customer will then present the digital ticket at the gate for scanning then the customer shall be given a physical ticket that she may use to enter the event

DELIVERY POLICY

Subject to availability and receipt of payment request will be processed instantly. Customers may contact the support line if their request is not met within an hour after payment. Delivery shall be confirmed via the customer’s email account.

RETURN AND REFUND POLICY

The provision of goods and services by TICKETNETHUB is subject to availability. In case of unavailability ,TICKETNETHUB will refund clients in full within 3 working days . Cancelation 0f orders by the client will attract a 25% administration fee on the amount paid and the money shall be repaid within 3 working days.For cancelation customers should contact +26879238153 on whatsapp or send an email to hope@ticketnethub.com

CUSTOMER PRIVACY POLICY

TICKENETHUB shall take all reasonable steps to protect the personal information of users .For the purpose of this clause personal information shall be defined as detailed in the promotion of access to information act 2 of 2000 (PAIA). The PAIA can be downloaded from https://www.polity.org.za/attachment.php?aa_id=3569

PAYMENT OPTIONS ACCEPTED

Payment may be made via MOBILE MONEY or by bank transfer into the TICKETNETHUB bank account the details of which will be provided on request.

CUSTOMER DETAILS

Customer details will be stored by TICKETNETHUB MERCHANT OUTLET COUNTRY AND TRANSACTION CURRENCY The merchant outlet at the time of presenting payment options to the cardholder is Eswatini. Transaction currency is Emalangeni(E).

RESPONSIBILITY

TICKETNETHUB takes all responsibility for all aspects relating to the transaction including sale of goods and services sold on this website , customer service and support , dispute resolution and delivery of goods.

COUNTRY OF DOMICILE

This website is governed by the laws of Eswatini and TICKETNETHUB chooses as its domiciluim citandi et executandi for all purposes under this agreement whether in respect of court process , notice or the documents or communications of whatsoever nature.

VARIATION

TICKETNETHUB may , in its sole discretion change this agreement or any part thereof at anytime without notice.

COMPANY INFORMATION

The website is run by DLAMINI PHIWAYINKHOSI HOPEWELL sole trader based in ESWATINI trading as TICKETNETHUB and with registration number: 2022080911080911082335
LICENSE NUMBER: STK4655/2022 GRANT NUMBER: STK1174/2022

COMPANY DETAILS

Company physical address: OFFICE NUMBER 6, JABULA , MPOLONJENI , SITEKI ,ESWATINI
Email: hope@ticketnethub.com
Phone number: +26879238153/ 76203906 or contact WISEMAN:+26878295776
DIRECTOR: DLAMINI PHIWAYINKHOSI HOPEWELL WEBSITE DESIGNED AND DEVELOPED by WISEMAN HLOPHE(+26878295776)